NEC Aspire/Dms extension won't go to voicemail

I had an issue with my extension and the voicemail picking up, calls would just ring and ring and ring and not ever get picked up my my DMS systems voicemail. I googled for days and could not find anything, I hope this helps someone out there.

So you choose the extension you are having problems with,

• select from the drop down "Call Forward when unanswered"
• under the transferred to extension field, look to what number extensions whose voicemail is working correctly.
• enter this number in the extension you are having problems with.
• hit the check mark icon to save and test.